Last Updated: April 2nd 2025

At Specialist Metallic Coatings (SMC), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information – Name, email address, phone number, and company details when you contact us or request a quote.
• Technical Data – IP address, browser type, and operating system when you visit our website.
• Usage Data – Information about how you use our website, including pages visited and interaction patterns.
• Communication Data – Correspondence details if you contact us via email, phone, or online forms.

2. How We Use Your Information

We use the collected data to:

✔ Provide and improve our services, including responding to inquiries and processing orders.
✔ Personalize user experience and enhance website functionality.
✔ Maintain security and prevent fraudulent activity.
✔ Comply with legal obligations and industry regulations.
✔ Send relevant updates, only if you have given consent.

3. Data Protection & Security

We implement appropriate security measures to safeguard your personal data, preventing unauthorized access, alteration, or disclosure. However, while we strive for complete security, no online data transmission is 100% secure.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service Providers – Trusted third parties who assist us in website management, IT support, or marketing (under strict confidentiality agreements).
• Legal Authorities – If required by law, to comply with legal obligations or protect our rights.

5. Your Data Rights

You have the right to:

✔ Access, update, or delete your personal data.
✔ Withdraw consent for marketing communications.
✔ Request a copy of the personal information we hold.
✔ Restrict or object to data processing under certain conditions.

To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies & Tracking Technologies

We use cookies to enhance website performance and user experience. You can manage cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].

7. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

9. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us:

📍 Specialist Metallic Coatings

Email: info@smcwolverhampton.co.uk